Warranty

 

 

WARRANTY POLICY

All Liquid branded products are fully guaranteed to the original owner against all manufacturers' defects in materials and workmanship for one year from the original purchase date from an authorized Liquid dealer.

 

Defects

. A snap fall off

. A shock cord/bungee pulls out or breaks 

. A seam that was not sewn comes unraveled or has broken threads.

What is not covered under warranty

. Normal wear and tear

. "Accidents"

. Damage from Washer/Dryer

. Liquid gear not purchased from an authorized Liquid dealer

 

Obtaining a Return Authorization Number for repair or credit 

If you feel that your Liquid Product may have a defect in materials and/ or workmanship, please return to your place of purchase with proof of purchase and decision will made at that time as to if the garment will be repaired or credit will be issued. if by chance the issue is not resolved, our customer service team is here to ensure that any problems that do occur are fully resolved. They can be reached at 1-888-540-7669.

Contacting Liquid with a product issue? You most provide the following 

 

Contact Information:

. First and Last Name

. Shipping Address

. Phone#

. E-Mail

Product Information:

. Product Name and style number

. Color

. Size

Problem Detail:

. What defect are you experiencing with the product?

. Where is the defect located

Required Attachments:

. Copy or Original purchase (or name of the authorized Liquid dealer where product was purchased) 

. A clear photo of defective product

. A clear Photo or defective area

 

info@whiteland.com